The conference schedule and descriptions are in draft form and changes may occur until a final schedule is available a few weeks before the conference.

TH 1 Sessions – Thursday, 8:00 a.m. – 8:50 a.m.

TH 1.1 Scheduling Best Practices – Can we Predict our New Student Course Demand?
Presenter(s): Natalie Solverson, UW-La Crosse
Jan Von Ruden, UW-La Crosse
Facilitator: Sue Knudson, UW- La Crosse

Reserving seats for new freshman registration programs can be a daunting task. Each year we hope and pray we will have enough seats for students on the last day of our new student registration/orientation program. This year, we used research and technology to help us predict how may seats we would need from our departments offering general education and other first year classes. Come and see if we were successful! This session will invite audience participation to share their best practices for predicting course demand.

TH 1.2 Undocumented Students 101
Presenter(s): Alberto Maldonado, UW-Milwaukee
Olivia Navarro, UW-Milwaukee
Facilitator: Jackie Morgan, UW System Administration

This workshop addresses the challenges of undocumented DACAmented students seeking higher education in Wisconsin. You will learn about federal and state polices that affect students both inside and outside the classroom. We will examine ways to better serve this student population.

TH 1.3 Working With LGBTQ+ Students From Admissions To Graduation
Presenter(s): Willem Van Roosenbeek, UW-La Crosse
Facilitator: Lori Christianson, UW-Madison

The ever changing LGBTQ+ population is expecting more and more from their higher educations experience. Students are looking for preferred name options, opportunities to list and share their gender pronouns, gender expansive housing choices and more! This session will cover basic terminology, how to support LGBTQ+ students, and resources to keep you current. We will end the session by discussing any questions your institution might have.

TH 1.4 Recruiting Strategies for Promise Programs
Presenter(s): Erika Warning, Nicolet College
Javier Neira Salazar, Madison College
Facilitator: Erika Warning, Nicolet College

Promise programs help increase access to higher education for students by providing two years of tuition-free education. The majority of colleges in the Wisconsin Technical College System have implemented a Promise program within the last few years. Join us to learn more about planning for and promoting these programs through examples provided by the recruitment and enrollment teams at Madison College and Nicolet College.

TH 1.5 The Good, the Bad, and the Ugly; Supervision Tips for New Leaders Building Their Rock Star Team
Presenter(s): Kelly Browning, UW-River Falls
Paul Gedlinske, UW-Oshkosh
Facilitator: Kelly Browning, UW-River Falls

This session introduces new leaders with supervision basics, ideas on building teams, and discovering your own leadership style. We will share stories from our experiences while taking the lead role in our teams. Also, to provide tools on how to create your our own Rock Star Team!

TH 2 Sessions – Thursday, 9:05 a.m. – 9:55 a.m.

TH 2.1 Search, Hire, Train…Repeat
Presenter(s): Corey Sjoquist, UW-La Crosse
Scott Johns, UW-La Crosse
Facilitator: Kerry Froehlich-Mueller, Mid-State Technical College

Hiring and training new staff is an important element in creating a strong team. Then it happens – another staff member announces they are leaving your team! Are you in a constant cycle of searching, hiring, and training? Although you may feel like you are all alone, you are not. Learn how the leadership team in the UW-La Crosse Admissions Office has approached the search, hire, and train cycle. We have not found the magic formula to break the cycle, but we have developed ways to make it a bit easier to manage.

TH 2.2 FERPA! Come and get it!
Presenter(s): Brian Buss, Fox Valley Technical College
Lane Holte, Moraine Park Technical College
Facilitator: Rachel Aldrich, Fox Valley Technical College

“Have things changed with directory information? How do you train staff on FERPA?
Discuss any updates and changes to FERPA and how it has impacted your college. In addition, bring any FERPA questions and/or issues you have and you can gain insight from your counterparts. “

TH 2.3 Putting Students First: Engaging and Retaining Students by Putting Their Needs at Center Stage
Presenter(s): Margo Keys, Chippewa Valley Technical College
Laura Ericson, Chippewa Valley Technical College
Facilitator: Laura Ericson, Chippewa Valley Technical College

Are you losing students in your enrollment pipeline? Are students at center stage in your institution? Are your systems designed for the student or for us? Do our practices and roadblocks push students away? Today’s customer has high expectations and may not care about our higher education traditions and standard practices. They may get frustrated and vote with their feet, walking away from our doors. Come join us with questions and suggestions for a dialogue about today’s students and their unique needs.

TH 2.4 International Students on the F-1 Student Visa
Presenter(s): Sarah Peterson, Attorney, SPS Immigration
Facilitator: Scott Owczaerk, UW-Madison

This session will focus on who these students are, how they get to our institution, and review their visas and limitations. It will cover F-1s, academic J-1s, students studying in H-4 or L-2 status, students with pending green cards, and undocumented students. Sarah will also discuss things students can and can’t do, including on-campus employment, part-time jobs, co-ops and internships, study abroad, etc. Lastly, she will add in the basics of eligibility for financial aid, driver’s licenses, and social security numbers.

TH 2.5 Summer Orientation Panel Discussion
Presenter(s): Tessa Perchinsky, UW-Eau Claire
Kori Salaski, Viterbo University
Facilitator: Tami Langfeld-Adams, UW-Eau Claire

A panel discussion to provide insight in the challenges of summer orientation from a records/registration/academic services perspective.

TH 2.6 UW Journey: Explore UW Campuses & Find Your Fit
Presenter(s): Nichole Knutson, UW HELP (UW-Extension)
Laura Beiermeister, UW HELP (UW-Extension)
Facilitator: Jordan Appicelli, UW-Colleges

A live demonstration of UW HELP’s mobile application, UW Journey. Created for students looking for their best match at a UW System campus. Students input their desired major(s), interest(s), and additional demographics to find campuses that meets their search criteria. Not only will students be best matched with a UW System Institution but they will also learn the steps to apply and pay for college. Available on iTunes and Google Play.

Vendor Sessions 1 – Thursday, 10:15 a.m. – 10:45 a.m.

VS 1.1 Leepfrog Technologies

VS 1.2 Credentials Solutions: The Total Package Transcript Solution

VS 1.3 Celcat 

TH 3 Sessions – Thursday, 11:00 a.m. – 11:50 a.m.

TH 3.1 Does Color Matter: What Does Diversity and Inclusion Look Like on Your Campus?
Presenter(s): Tiffany C. Robinson, Western Kentucky University
Facilitator: Linda Barrett, UW-Extension

An open forum discussion on how to have diversity conversations on campus.

TH 3.2 DACA Students: What do you do when an officer shows up at your institution looking for undocumented students?
Presenter(s): Sarah Peterson, Attorney, SPS Immigration
Facilitator: Scott Owczaerk, UW-Madison

In today’s political climate, there is a feeling that students who were granted DACA status may no longer have the protections afforded to them when they enrolled at an institution. This session will outline what institutions can/can’t/should/must do when a member of law enforcement shows up on campus and asks about a student with DACA status. Topics will focus on the students’, institutions’, and law enforcement’s legal responsibilities and rights, with an emphasis on “what to do when” in various situations. 

TH 3.3 Implementing a Predictive Analytics Advising Tool
Presenter(s): Gesele E. Durham, UW-Milwaukee
Facilitator: Rachael Daniel, UW-Milwaukee

This session will detail the process by which a large decentralized campus implemented the student success collaborative from the pilot phase to rolling out the coordinated care network. Topics will also include accountability and reporting using the packaged data tools.

TH 3.4 Developing pathways for the accelerated learner
Presenter(s): Courtney O’Connell, UW Colleges – Southeast Region
Kelli Kwiatkowski, School District of New Berlin
Facilitator: Jackie Morgan, UW System Administration

The School District of New Berlin along with UW-Waukesha has been developing three pathway options for high school students who are deemed ready for college level course work. These pathways provide an opportunity for students to earn an Associate of Arts and Science from UWC or two years towards a bachelor of science in nursing or bachelor of science in education. We will present how the conversation came to be, how the pathways were developed, what challenges we faced, and student data from the district.

TH 3.5 Leveraging Technology Amidst Staff Reductions
Presenter(s): Ryan Bench, UW-River Falls
Joey Bohl, UW-Eau Claire
Facilitator: Ryan Bench, UW-River Falls

As campuses are asked to do more with less, it’s time to get creative. This session will be a round-table discussion on how campuses are leveraging technology to cope with staff reductions and the ever increasing demands on their offices.

TH 3.6 LOL! Put my phone where!?
Presenter(s): Heather Kretz, UW-Eau Claire
Danielle Widmer, UW-Eau Claire
Facilitator: TBD

Listen to and discuss one senior admissions team’s journey in recognizing and addressing changing professional development needs among their staff. Share best practices within your offices and leave with a professional development map and training topics guide.

TH 4 Sessions – Thursday, 2:00 p.m. – 2:50 p.m.

TH 4.1 Mental Health 101: What’s Happening on Today’s College Campuses
Presenter(s): Gretchen Reinders, UW-La Crosse
Facilitator: Janie Campbell, UW-Superior

In this presentation, audience members will learn about mental health trends in college students and on campuses. They will be able to identify common resources that many campuses can offer to students, along with some general suggestions for creative collaboration when resources are limited. Finally, a general overview of how to identify and respond to students in distress will be presented.

TH 4.2 Emerging Markets for International Recruitment
Presenter(s): Kemale Pinar, Winona State University
Facilitator: Heather Pearson, UW-Eau Claire

This session will explore recruitment strategies for enrolling international students from emerging markets. Country specific data, trends and strategies for recruiting in emerging markets will be shared.

TH 4.3 Bridging the Divide: Finding Ways to Help Student Vets Feel at Home
Presenter(s): David Chrisinger, UW-Stevens Point
Facilitator: Scott Johns, UW-La Crosse

Student Veterans across the country face myriad challenges transitioning to university life. At the University of Wisconsin-Stevens Point, David Chrisinger has had great success in helping his student veterans make sense of their lives and connecting them to each other and to the university as a whole. In this presentation, he will teach you about the strategies he uses to better engage student veterans, make them feel at home at the university , & show them how to convert the skills they developed in the military into success.

TH 4.4 We are a Team of Experts: Building a Culture of Customer Service in Student Success
Presenter(s): Dr. John Thibodeau, Gateway Technical College
Facilitator: Chrystal Moez, Gateway Technical College

How do you go from long lines of angry students to a 98% customer satisfaction rating? By focusing on a strong, consistent message of customer service and supporting student success staff every day. Learn how Gateway Technical College is building a culture of customer service excellence into its student success operations through strong messaging, powerful staff development, and on-going dialog around continuous improvement. Leave with strategies you can quickly put into practice to develop positive, customer-focused staff who give great service to your students.

TH 4.5 No Course for a Degree Requirement? No Problem! (Well….. maybe a problem)
Presenter(s): Scott Johnson, UW-Oshkosh
Brian Buss, Fox Valley Technical College
Facilitator: Scott Johnson, UW-Oshkosh

Faculty and outside agencies are increasingly creative in adding things like service hours, general education competencies, work experience, professional exams, health checks, certifications and other things that can’t be verified by simply having a course grade on a transcript. In this session a panel will discuss their solutions and problems in finding efficient ways to verify these non-course requirements in order to award a degree or other credential to a student.

TH 4.6 Recruit to Retain: Integrating Recruitment with Student Success
Presenter(s): Tina Johns, Viterbo University
Brian Weber, Viterbo University
Facilitator: Eric Schmidt, UW-La Crosse

Is your institution concerned about enrollment numbers? Who isn’t! Increasing enrollment is important but the focus should not solely be on new student enrollment. Prioritizing retention as an opportunity for enrollment growth is important for all institutions. This session will focus on how Viterbo University’s Student Success area partnered with Admissions to aid in enrollment growth. Hear how our data is being used to admit students.

Vendor Sessions 2 – Thursday, 3:10 p.m. – 3:40 p.m.

VS 2.1 Full Measure Education

VS 2.2 Paradigm

VS 2.3 Digicopy

Standing Committees – Thursday, 3:45 p.m. – 4:15 p.m.

SC A Access, Diversity, and Equity Committee 2017-18
SC B Admissions and Enrollment Management Committee 2017-18
SC C External Relations Committee 2017-18
SC D Information Technology and Research Committee 2017-18
SC E Professional Development Committee 2017-18
SC F Records, Registration, and Academic Services Committee 2017-18
SC G Elkhart Lake, Local Arrangements Committee 2017-18

FR 1 Sessions – Friday, 8:00 a.m. – 8:45 a.m.

FR 1.1 Technical User Group Round Table – Banner
Facilitator: Lane Holte, Moraine Park Technical College

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 1.2 Technical User Group Round Table – Jenzibar
Facilitator: Christine Glynn, Cardinal Stritch University

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 1.3 Technical User Group Round Table – PeopleSoft
Facilitator: Rhonda Kimmel, UW-Parkside

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 1.4 Technical User Group Round Table – TES (Transfer Equivalency System – College Source)
Facilitator: Ryan Bench, UW-River Falls

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 1.5 Social Media, Branding and Analytics
Facilitator: Nichole Knutson, UW HELP (UW-Extension)

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 2 Sessions – Friday, 9:00 a.m. – 9:45 a.m.

FR 2.1 Inclusive Negligence: Helping Educators Address Racial Inequality at UWL Presenter(s): Dr. Laurie Cooper Stoll, UW-La Crosse
Facilitator: Jackie Briggs, UW-Whitewater

Findings from recent UWL campus climate surveys found that when compared with their white peers, students of color were more likely to experience bullying and intimidation; more likely to be stereotyped; and more likely to experience discrimination. Join us to discuss how a student-driven project and video has been used to create dialogue and has become a professional development tool across campus.

FR 2.2 Innovation, Creativity, and Opportunity in Tough Times
Presenter(s): Cynthia Bailey, Regional Associate Dean of Student Affairs and Enrollment Management – North Region and University of Wisconsin-Marinette Campus Administrator
Kristin Fillhouer, Regional Associate Dean of Student Affairs and Enrollment Management – Southwest Region and University of Wisconsin-Rock County Campus Administrator
Brittany Nielsen, Regional Associate Dean of Student Affairs and Enrollment Management – North Region and University of Wisconsin-Marshfield/Wood County Campus Administrator
Courtney O’Connell, Regional Associate Dean of Student Affairs and Enrollment Management – Southeast Region and University of Wisconsin-Waukesha Campus
Facilitator: Dan Kellogg, UW-Extension

In 2015, the University of Wisconsin Colleges (13 2-year campuses connected to the UW System) faced significant budget cuts. The cuts required a total reorganization of the institution, including creating and implementing a strategic “one stop” student affairs approach at 13 unique campuses within six months. We will share our journey of leading and maintaining staff morale through change, implementing change while still providing good service to our students and lessons learned from the process. We will share best practices, ups and downs of the process, obtaining buy in and ultimately what we have learned along the way.

FR 2.3 The Method Behind the Dual Enrollment Madness
Presenter(s): Jessica Schwartz, Chippewa Valley Technical College
Sue Jaeke, UW-Oshkosh
Facilitator: Jessica Schwartz, Chippewa Valley Technical College

Come learn how dual enrollment is handled from the UW, WTCS, and Private College perspective. Each college has a different set up and process with each population they serve. Find out how these programs are communicated to the high school partners and what is currently offered at each institution. The majority of the session will cover how the approval process, registration, and academic records are managed.

FR 2.4 Records Best Practices: Preferred Name
Presenter(s): Lori Sebranek, Madison College
Facilitator: Melissa Matson, Madison College

Facilitated discussion regarding preferred name and gender best practices from a Records perspective.

FR 2.5 Bridging the Gap: Performance Evaluations and Difficult Conversations
Presenter(s): Linda Young, UW-Stout
Facilitator: Linda Young, UW-Stout

The goal of a supervisor is to help your employee be successful. Helping the employee be successful sometimes includes difficult conversations. How do we, as supervisors, bridge the gap between having a positive performance evaluation that includes difficult conversations. This session will provide you with some tools to consider before you have that next conversation. A round table conversation of those attending will also be encouraged.

FR 3 Sessions – Friday, 10:00 a.m. – 10:45 a.m.

FR 3.1 Outcomes and Competencies: One Coin, One Side
Presenter(s): David Schjebal, UW-Extension
Facilitator: Jan Ford, UW-Extension

The focus on better outcomes of the educational process isn’t new. We have been having a robust, national conversation about outcomes at all educational levels since the early 1990s. Competency-based higher education isn’t new either. It has been around since the early 70s. What is new is the national effort to change how we measure learning from time spent on task to what students can do with what they know. In this session, we will explore competency-based education and the significant implications it has for pedagogy, accreditation, student systems, and the higher education hierarchy.