Conference Descriptions

TH 1 Sessions – Thursday, 8:00 a.m. – 9:00 a.m.

TH 1.1 Be Smart About Early Student Engagement
Presenter(s): Philip Palser, Manager of Assessment Services, Chippewa Valley Technical College
Facilitator: Mary Karr, Registrar, Mount Mary University

Early, positive engagement between a student-staff-institution is critical to their success. Learn how one institution is using an early assessment tool to identify students who may have life-risk factors that could impact their success. Discover how the tool has been used with students already at academic risk and with those just starting at the academic, college career. Lessons learned and those yet to be learned will be shared.

TH 1.2 Collaborating on Transfer Recruitment with the Advising Office
Presenter(s): Katie Ritland-Clouse, Academic Advisor, UW-Eau Claire
Heather Pearson, Associate Director of Admissions, UW-Eau Claire
Facilitator: Heather Pearson, Associate Director of Admissions, UW-Eau Claire

It takes a village to recruit and enroll a transfer student! While Admissions Offices typically have the charge of recruiting transfer students, they can’t do it all by themselves. Learn how transfer advisers in the Advising and New Student Initiatives Office at UW-Eau Claire partner with the Admissions Office in recruitment efforts such as developing transfer guides, advising prospective students, and hosting on-campus events.

TH 1.3 FERPA, FERPA, FERPA! Discussion of Specific Cases/Scenarios
Presenter(s): Greta Petersen, Associate Registrar for Student Services, UW-Madison
Facilitator: Joe Rasmussen, Veterans Services Coordinator, UW-Madison

As the custodians of student record data, complying with FERPA is an essential component of our profession. Students trust us with their sensitive academic, personal, and financial information, and it’s our responsibility to earn that trust – and uphold federal law. It’s important for our professional registrar community to handle student data appropriately. There are times, though, when it becomes overwhelming trying to figure out how to balance our fast-paced day-to-day demands with complex federal and state student information laws. In this session, we’ll discuss case studies, brainstorm solutions, and share ideas for managing FERPA across campus.

TH 1.4 Reenvisioning Customer Service
Presenter(s): Randy Parvin, Senior Student Services Coordinator, UW HELP
Linda Barrett, Senior Student Services Coordinator, UW-Extension
Facilitator: Rachael Daniel, Functional Analyst, UW-Milwaukee

Randy Parvin and Linda Barrett will spend the session discussing insights and ideas for improving customer service at your institution.

TH 1.5 Working from Home: Benefits, Opportunities and How Does It Work?
Presenter(s): Jordan Appicelli, Regional Representative, UW Colleges
Jessa Prissel, Lead Regional Representative, UW Colleges
Facilitator: Ryan Bench, Manager of Transfer Credits, UW-River Falls

Let’s talk about working from home. At a time when people are looking for unique ways to balance home and work life, how do you make working from home work? Hear from two regional representatives that make their kitchen their office.


TH 2 Sessions – Thursday, 9:15 a.m. – 10:30 a.m.

TH 2.1 Best Practices for Preferred Name Policies on Campus
Presenter(s): Gabe Javier, Assistant Dean of Students, UW-Madison
Greta Petersen, Associate Registrar for Student Services, UW-Madison
Facilitator: Jackie Briggs, Assistant Director of Admissions, UW-La Crosse

Preferred names, names that are different than a person’s primary or legal name, are becoming more commonplace across University systems, practices, and infrastructure. This session will discuss the importance and impact of the use of preferred names on campus and allow for problem solving around common integration and policy challenges.

TH 2.2 Connecting Your Division through Community Learning
Presenter(s): Lori Christianson, Admissions Counselor, UW-Madison
Dale Redmond, Information Systems Developer, UW-Madison
Facilitator: Lori Christianson, Admissions Counselor, UW-Madison

Learning Communities aren’t just for students! This past year, the Division of Enrollment Management (DEM) at UW-Madison piloted a Learning Community for staff dedicated to building effective, open, and respectful working relationships around difficult issues. Learn about the success of the DEM Pilot Learning Community and how you can start one at your institution.

TH 2.3 Veterans 101 – Benefits and Programming Best Practices
Presenter(s): Miranda Cross-Schindler, Military Education Benefits Coordinator, UW-Eau Claire
Facilitator: Michelle Kelley, Registrar, Edgewood College

Attend this session for an overview of Federal and State veteran education benefits, as well as general certification requirements. Hear from a panel of veteran students how programs like a campus wide awareness program for faculty and staff, a veteran advisory board, and a veteran student organization can greatly assist students transitioning from military to campus. After this session, you will walk away with increased knowledge and have many ideas to implement on your campus!

TH 2.4 Building a Go to Garden; Creating and Maintaining Relationships with Faculty
Presenter(s): Jennifer Willis-Rivera, Professor, UW-River Falls
Facilitator: Kelly Browning, Assistant Registrar, UW-River Falls

At all of our campuses we have go-to faculty. But what do we do as those faculty leave? How do we grow our resources from the overtaxed few, to a thriving garden of resources? In this presentation, we will share tips and ideas about how to grow your faculty network across the campus and across the decades, making it a thriving, sustainable venture.

TH 2.5 “One-Stop” The Good, the Bad, and the Yes, We Can Make This Work!
Presenter(s): Deanna Davis, Marquette Central Manager, Marquette University
William Dougherty, Manager, Customer Service, Madison College
Laura Ericson, Information & Services Manager, Chippewa Valley Technical College
Julie Selander, Director, One Stop Student Services & University Veterans Services, University of Minnesota
Bridget Derge, Enrollment Services Manager, UW-Green Bay
Facilitator: Bridget Derge, Enrollment Services Manager, UW-Green Bay

Integrated student services, also known as the “one stop shop,” streamlines business practices and service delivery, and can simplify the lives of students, faculty and staff. This facilitated panel session will highlight models from five institutions. Discussion will focus on which offices (financial aid, registrar, admissions, business office, etc.) are included in the model and explain the ways in which they are supported. Time will be provided for participants to ask questions of panel members.


Vendor Sessions 1 – Thursday, 10:45 a.m. – 11:15 a.m.

VS 1.1 Leepfrog Technologies
CourseLeaf’s Catalog (CAT), Curriculum (CIM) and Section Scheduler (CLSS) software is revolutionizing the academic process for more than 170 institutions. These solutions provide an online and intuitive interface that allow all members within a department to contribute to the editing and approval process. Learn how CourseLeaf can work to enhance efficiency on your campus. Presenter: Greg Soare, Director of Higher Education Accounts.

VS 1.2 Credentials Solutions: The Total Package Transcript Solution
What a year it has been for Credentials!  We started the year off with our merger with eSCRIP-SAFE, making us the largest sender and receiver of electronic transcripts in the industry.  This has also allowed us to offer the most complete suite of transcripts solutions to Higher Education, ensuring we have an option to fit your institution’s unique needs. As a result, we’re on track to have our best year of growth in terms of new clients and implementations.  Come to our session and hear about all of the exciting enhancements we’ve introduced this year, as well as what we’re going to bring to the market in the coming months. Presenter: Mindy Starcher, Senior Sales Consultant.

VS 1.3 Paradigm: Diplomas: Electronic and Paper, Now You Need Both!
Come and learn about the Certified Electronic Diploma (CeDiploma), a transactional document that provides the student with an alternative to the transcript allowing the recipient, from employers, Governments and Embassies, to independently validate the document and is already accepted by State Governments and the Federation of State Medical Boards. Join us for more information about this truly revolutionary product as well as the easiest and fastest way to order and deliver paper diplomas directly to your students.

VS 1.4 College Source: Change the Way Your Institution Recruits Transfer Students with Transferology™     Transferology is national network that provides institutions of higher education with a simple way to promote transfer and recruit more students. With the push of a button, students can see a list of possible schools that will accept their previously taken courses, standardized tests, and military training. Is your institution looking for a better way to capture these students? Since its launch, approximately 190,000 potential transfer students from around the world looked to Transferology to help them find out where their college credit will count. Presenter: John Panzica, Transfer Solutions Specialist.


Vendor Sessions – Thursday, 11:20 a.m. – 11:50 a.m.

VS 2.1  Celcat: The Law of Inertia and Academic Space
The registrar’s office is the ‘point man’ for space on a campus.  It is clearly not the only interested party.  When the right tools are in place, the benefits that accrue to your office are also available to others.  What matters is choosing those tools carefully by obtaining ‘buy-in’ and then communicating those benefits to the campus as a whole. The right tools make all the difference and, implemented correctly, will enhance your role as ‘keeper of the keys.’

VS 2.2  AcademicWorks
Over the past 4 years, AcademicWorks has quickly become the leading provider of scholarship and stewardship management solutions for higher education. A partnership with AcademicWorks offers a unique blend of market experience, product innovation, outstanding customer service, and cloud-based scholarship management software that is unmatched in the industry. During this session, join Regional Sales Director, Lindsey Ohls, as she discusses why over 415 colleges and universities, including 13 in Wisconsin alone, have selected AcademicWorks to improve, streamline and automate their scholarship management processes.

VS 2.3 College Scheduler: Empower Your Students by Simplifying Scheduling!    How Student Schedule Planning Benefits the Entire Institution
Are you challenged to improve student service, increase enrolled credit hours, and enhance course demand accuracy? Haley Johnson with College Scheduler will demo the functionality of the schedule planner and share the benefits for students and administration. College Scheduler provides every possible schedule option to your students, reducing frustration during registration. At the same time, administration benefits from real-time course demand, enrollment optimization, and bulk scheduling specific student populations. By providing a more efficient and user-friendly registration process, students can maximize courses taken each semester which supports increased enrollment credit hours and on-time graduation. Used by 160+ institutions small and large including ten in Wisconsin!

VS 2.4 Parchment: Extending the Credential; Empowering the Learner
At its core, Parchment believes that credentials matter. To senders, issuing credentials is their mission and charter. To receivers, in order to evaluate and provide entry to the next opportunity. And to students, who seek to better their life and circumstance through education.  Parchment’s platform empowers both administrators and learners. Come learn about the future of eTranscript and credential management including features such as mobile support, automation without IT involvement, and ordering and fulfillment for eDiplomas and other official documents.

VS 2.5 Leepfrog Technologies – Courseleaf: Streamlining the schedule of classes
Coordinating the schedule of classes across campus can be a difficult task. CourseLeaf Section Scheduler (CLSS) is a solution that helps improve efficiency in building the schedule of classes with visual distribution maps, customized reporting and manageable workflows. Learn how to plan and coordinate offerings across campus without wasting time or staff resources.


TH 3 Sessions – Thursday, 1:45 p.m. – 2:45 p.m.

TH 3.1 Mental Health: Focus on the Student
Presenter(s): Jenny Gabler, Mental Health and Outreach Coordinator, UW-Eau Claire
Facilitator: Linda Barrett, Senior Student Services Coordinator, UW-Extension

In this session, we will discuss common developmental and mental health issues within the student population. You will leave this session with practical information about warning signs, how to recognize students in distress, questions to ask potentially distressed students, and assistance with referrals. We will provide resources and discuss services that UWEC Counseling Services provides.

TH 3.2 The Good, Bad and Ugly of CRMs
Presenter(s): Mary Mormann, Lead Programmer/Analyst, Viterbo University
Joan Ebnet, Marketing Coordinator, UW-Stout
Corey Sjoquist, Director of Admissions, UW-La Crosse
Facilitator: Patricia Pothour, Interim Assistant Director, UW-Platteville

Panel discussion with veteran, new, and considering CRM users of a variety of products (4-5 members).

TH 3.3 Strategies for Efficiencies in Processing Veterans Benefits while Maintaining Quality
Presenter(s): Joe Rasmussen, Veterans Services Coordinator, UW-Madison
Facilitator: Greta Petersen, Associate Registrar for Student Services, UW-Madison

This session will address strategies for processing veteran benefits in an expedited fashion, without sacrificing quality. Highlighted will be the “Bolt-On” feature, PeopleSoft delivered veteran benefit pages, and other procedures that institutions have implemented across the state.

TH 3.4 Tech Talk for Those Not Technically Inclined
Presenter(s): Scott Dittman, University Registrar, Secretary of the Faculty, Washington and Lee University, Lexington, VA
Facilitator: Rhonda Kimmel, Registrar, UW-Parkside

Have you ever wondered about some if the IT terminology that you hear from your students, IT staff, vendors, or in the news? Do terms like cloud computing, cyber-infrastructure, or shibboleth leave you tongue-tied and wondering why you should learn how to pronounce it, let alone learn what it means to you and your office? This session provides a basic primer for the non-technical person of terminology and initiatives which are already on our campuses and on the IT horizon.

TH 3.5 Academic Scheduling and Classroom Utilization Roundtable
Presenter(s): Penny Steffan, Associate Registrar, Waukesha County Technical College
Alexander Frain, Associate Registrar, Marquette University
Will Lipske, Curriculum and Enrollment Coordinator, UW-Madison
Facilitator: Jen Georgeff, Schedule of Classes and Grading Coordinator, UW-Milwaukee

Representatives from Waukesha County Technical College, Marquette University, and UW-Madison will briefly present on academic scheduling practices and policies at their institutions. The floor will then be opened up to ask questions of the panel and/or pose questions for open discussion in the room. Come with your class scheduling and classroom assignments questions, conundrums, and successes and be ready to learn and share!


TH 4 Sessions – Thursday, 3:00 p.m. – 4:00 p.m.

TH 4.1 Foster Youth Alumni Enrolled in College
Presenter(s): Denny Roark, Outreach Specialist, UW System
Student panel of foster youth alumni enrolled in college
Facilitator: Mary Vilmo, Director, UW HELP

Quoting Batman, “You only have your thoughts and dreams ahead of you. You are someone. You mean something.” Foster youth alumni will share their stories and talk about barriers and successes getting to college and surviving on campus. You and your campus can be the true super hero and help “save one student at a time.” Take action!

TH 4.2 Transgender Identity 101
Presenter(s): Gabe Javier, Assistant Dean of Students, UW-Madison
Facilitator: Jackie Briggs, Assistant Director of Admissions, UW-La Crosse

This training is designed to explore the changing concepts of gender identity and gender expression, as well as terms, concepts, and ally behavior related to the transgender community. Participants will leave with new information, tools, and strategies to make their work environments more inclusive towards trans-identified people.

TH 4.3 The Collaborative Engineering Program at UW-Platteville – A Partnership to Better Serve the Needs of Wisconsin Students
Presenter(s): Jeremy Belanger, Transfer Advisor, UW-Platteville
Kathy Wagner, Admission Advisor, UW-Platteville
Facilitator: Kallie Schultz, Test Coordinator, Madison College

This presentation provides an overview of a statewide collaborative engineering program; a discussion on how the Office of Admission and the Department of Engineering are involved with the prospect-to-enroll process for students; and a review of related internal policies and procedures. We offer this as one example of how 4-year institutions can collaborate with community colleges to respond to the ever changing student population, economic climate, and their increasingly diverse needs.

TH 4.4 Cracking the Code to Evaluate Military Courses and Occupations
Presenter(s): Gina Sobania, Director of Military, Veteran and Adult Learner Services, Minnesota State Colleges and Universities
Facilitator: Shane Evenson, Registrar, Wisconsin Indianhead Technical College

The session shares lessons learned in Minnesota about the infrastructure needed to appropriately and efficiently award credit for military training and experience. Part of the session will be reserved for applying the Minnesota strategy to awarding and validating credit generated from other non-academic, but also appropriate sources.

TH 4.5 A Tale of Two Transcripts: The Traditional and the Extended
Presenter(s): Greta Petersen, Associate Registrar for Student Services, UW-Madison
Facilitator: Kelly Browning, Assistant Registrar, University of Wisconsin-River Falls

This session will discuss some of the history and rationale behind the extended transcript movement and the different kinds of extended transcripts in use and their options. We will also begin a conversation about how an institution might consider the possibility of an extended transcript for their campus and students. The University of Wisconsin-Madison is just starting on this journey, and we can share our efforts (and questions) so far.


FR 1 Sessions – Friday, 8:00 a.m. – 8:45 a.m.

FR 1.1 Free Application Week: The Pros and Cons from Minnesota State Colleges and Universities
Presenter(s): Carl Stange, Director of Admissions, Winona State University
Brian Jones, Director of Admissions, Mankato State University
Facilitator: Jackie Briggs, Assistant Director of Admissions, UW-La Crosse

Hear from two Minnesota Universities how Free Application Week has developed since its beginning in 2011. This initiative was developed to increase the number of Minnesota seniors completing a college application, with a focus on first-generation students, students of color, and low income students. Join the dialogue as to whether such programs are true to creating access to college campuses for underrepresented students, or if that vision gets lost in admissions tactics.

FR 1.2 Insights Wisconsin ACT Testing
Presenter(s): Margaret Roush, formerly College and Career Readiness Assessment Coordinator, WI DPI
Facilitator: Paul Gedlinske, Associate Director of Admissions, UW-Oshkosh

Peggy will share national and statewide trends and data from the 2015 ACT High School Profile Report Graduating class and will demonstrate how this report can be used to more clearly understand our Wisconsin students’ academic achievement, college readiness, and career and educational aspirations. Peggy will also demonstrate how participants can access DPI data and resources available from the March statewide ACT assessment.

FR 1.3 Maximizing Credit for Prior Learning for Your Students
Presenter(s): Carolyn Polodna, Professor, UW-Fond du Lac
Facilitator: Kathleen Folbrecht, Adult Recruiter, UW-Waukesha

A new way to receive credit! The learning you completed prior to attending college can be documented in an electronic portfolio and assessed for course credit. The method is called Portfolio prior learning assessment or PLA. The UW Colleges offers an entire class so you can learn how to document experiential learning with an electronic portfolio that takes the place of a college course. Come learn about this process and share how your institution gets credit for prior learning experience!

FR 1.4 Utilizing Technology to Enhance Campus Visits
Presenter(s): Katelyn Santy, Campus Visit Experience Coordinator, UW-Green Bay
Joan Ebnet, Marketing Coordinator, UW-Stout
Facilitator: Jordan Appicelli, Regional Representative, UW Colleges

Social media, CRM’s, visiting students, oh my! There are many ways to interact with prospective students thanks to the abundance of technology available to get them interested in our campuses. But how do you utilize all of this to your benefit in regards to campus visits and events? Hear from two campuses on how they use technology to their advantage before, during and after the visit. Also, bring your thoughts and suggestions to share.

FR 1.5 Making Services and Processes More Efficient Using Business Process Improvement Principles
Presenter(s): Matt Lind, Safety Instructor and Consultant, Chippewa Valley Technical College
Facilitator: Tessa Perchinsky, Registrar, UW-Eau Claire

WHAT IS IT? “Lean” is a systematic method for the elimination of waste within a process while maximizing the process value. It is centered on identifying what adds value to the process and by reducing steps that do not add value. In this session you will learn about tools and techniques, including the 5 step method for guiding the implementation of lean techniques, to make your processes, work areas, and organizations more efficient.


FR 2 Sessions – Friday, 9:00 a.m. – 9:45 a.m.

FR 2.1 Meeting the Needs of a Homeless Student Population
Presenter(s): Katharine Broton, Doctoral Candidate, UW-Madison
Facilitator: Linda Barrett, Senior Student Services Coordinator, UW-Extension

Members of the Wisconsin HOPE Lab will provide an overview of research on the homeless student population, a student-led perspective on the issue, and recommendations for promising practices.

FR 2.2 Meeting the Needs of Under-Prepared Students—Support and Bridge Program
Presenter(s): Tiffany LeFlore, Academic Advisor, UW-Waukesha
Facilitator: Kathleen Folbrecht, Adult Recruiter, UW-Waukesha

Students are selected and required to participate in University of Wisconsin-Waukesha’s Fresh Start Program based on their high school grades, ACT scores, or missing high school courses. Fresh Start is a college success program designed to help students succeed at UW-Waukesha by providing individualized academic advising, career planning, tutoring, and academic support courses. A round-table will be included so we can learn how we all help bridge this gap and help students be successful.

FR 2.3 Federal Compliance and the Role of the Higher Learning Commission
Presenter(s): Dave Kieckhafer, Registrar, UW-Platteville
Facilitator: Michelle Kelley, Registrar, Edgewood College

Title 34 § 602.16 provides recognition to the Higher Learning Commission and requires that they assure that institutions are complying with federal requirements of the Higher Education Opportunity Act of 2008 and Program Integrity Rules. This session will review the most recent HLC Federal Compliance packet and discuss implications for Registrar and Admission offices.

FR 2.4 Discovering Technological Resources
Presenter(s): Sean Ruppert, Instructional Technology Support Specialist, UW-Stevens Point
Facilitator: Anne Eckenrod, Business Automation Specialist, UW-Stevens Point

Topics will include, SharePoint, Excel Pivot Tables and Freeware.

FR 2.5 Best Practices in Project Management
Presenter(s): Matt Lind, Safety Instructor and Consultant, Chippewa Valley Technical College
Facilitator: Tessa Perchinsky, Registrar, UW-Eau Claire

Project management is simple, right? Although many would agree, more than 60% of all projects fail to meet their goals. This can lead to lost time and resources. This session focuses on several techniques of project management and how the right mix of planning, monitoring, and guidance can make the difference in completing a project on time, on budget, and with quality results.


FR 3 Sessions – Friday, 10:00 a.m. – 10:45 a.m.

FR 3.1 Technical User Group Round Table – PeopleSoft
Facilitator: Joey Bohl, Assistant Director of Admissions-Operations, UW-Eau Claire

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 3.2 Technical User Group Round Table – Banner
Facilitator: Angela Gord, Registrar, Medical College of Wisconsin

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 3.3 Technical User Group Round Table – Jenzibar
Facilitator: Mary Karr, Registrar, Mount Mary University

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 3.4 Technical User Group Round Table – ImageNow
Facilitator: Aaron Apel, Business Automation Specialist, UW-Madison

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.

FR 3.5 Technical User Group Round Table – TES (Transfer Equivalency System – College Source)
Facilitator: Rita Minger, Transfer Evaluation Coordinator, UW-Parkside

Round table session user group to share questions, answers, insights, tips and tricks for various systems/programs.